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In all of my 77 years I have rarely put pen to paper) or rather fingers to keyboard) either to compliment or complain of any product or service. You are one of the very few exceptions.
Over the years of my retirement, suffering a broken ankle, lower back pain and arthritic joint degeneration, I had lost much agility and consequently this led to a somewhat sedentary lifestyle. My attempts to counter this by daily walks of 2-3km gave me only doctors accounts and medications for pain reduction and inflammation. My only form of exercise came from our weekly shopping expeditions

I have attempted many of the “you tube miracles” to counter my increased girth and decreased mobility without any success. By chance, during a visit to your store during the first week in February, I asked if you could help in any way at all. Your response was to offer me a 5-session project with you as my health coach. You offered this without any knowledge of my infirmities, little knowing what you were taking on.

From our 1st session on February 14th to the 5th session on May 29th, through your enthusiastic, caring and encouraging ways, the results have been amazing. I recall your first question was “what do I want to achieve from these coaching sessions”? My response to that was, to reduce my belly fat and increase my mobility. This you have most definitely achieved. Although weight reduction was never a requirement it was fairly obvious that any reduction in fat would also result in a reduction in weight. To date I have lost 1okgs and am currently down 10cms around the stomach. I have appreciated feedback from you after each session recounting our discussions, each with additional content and even more tips and encouragement. The non-impact exercises you implemented are an additional benefit. The way you handled any snags during this journey has indeed been painless and I can only thank you for this. I do understand that I am still a work in progress, and it is good to know you have my interest at heart, and are just an email or phone-call away.

As an unexpected bonus, my 6 monthly check-up revealed that a previously diagnosed irregular heartbeat (due to atrial fibrillation) has now become a steady beat. Cholesterol levels have also improved.

In fairness, the support from my wife, (since this is a change in our lifestyle) has been a tremendous encouragement, she is now also benefiting from this program.

I can only hope that anyone reading this, with similar problems that I was encountering, will be encouraged to also follow your advice.

I remain, yours gratefully